While I waited to see Dr. Rackoff this morning, the father of a patient inside came out annoyed she had asked him to wait outside. When his daughter came out, he had already asked that an ambulence be called so he could take her to the emergency room, he didnt like Dr. Rackoff, said she talked too much, asked too many questions and didnt want to hear much..I thought oh no, not another mistake...his daughter had been referred to the liver dept to a preeminent liver doc (I know him) and she told her father to chill, she wasnt going to the emergency room, Rackoff thought she might have hepatitis and should be checked ASAP--on the first visit. I went in with my folder of recent tests and doc visits. TOld her I'd been diagnosed with FM last July, didnt have bloodwork. She asked specific questions about pain areas, chills/fever (the first doc to EVER ask), asked if I had ever had broken bones,full physical exam, 9 tubes of blood taken (I fasted in case she needed to do bloodwork), urine, EKG. When everything is in, we will meet and discuss how to move forward. As far as she's concerned, we're starting from scratch. She took my folder into her office and went thru all my test results, scans, etc so she actually saw and could understand what I'm dealing with, another first. I dont know how this will follow up, but she has my full confidence and that is enough for now. She is most highly recommended. She listens, but because of her expertise and tight schedule, she prefers to sort out info in her own way with her own questions rather than hear rambling, something I do unless I perceive a doc truly focuses in right away, and she does. She did listen when I mentioned a few other issues, but covered everything with what I mentioned above. She is at BIMC/Philips division 14st Union Square, NYC, rhuematology Dept. I had to wait almost a month to get in, so be prepared.