he came in and criticised you on wnating a service dog and then your ruby for being one??? was that what i was reading because if i read it the wrong way and i hope i have let me know. if ive got the right end of the stick i would find a good trainer, they are out there and report that guy. when i open my school im going to apply to become a member of the association of pet dog trainers which is like a guarantee for the public that i know my stuff. check thsi guy out and if he belongs to something like this then you have a foothold and can do something about him.