I finally did it. Went out and PURCHASED one of those fangled things. I've been introduced to so much new music on sites like NPR and Salon, which offer several free songs a day...and I've always wanted a way to save and replay them (just for starters...). I thought with a free hour and clear instructions, I could step-by-step get my new device (Sansa, not Ipod) set up. Before even beginning, I mentioned it to 23 year old daughter on the phone, saying I may be asking for some help. Her response, "YOU'VE GOT TO BE KIDDING!" Hours, DAYS later...DANG!, she was so right. I am SO confused. Not asking for help (sure to confuse me further), just feeling powerful need to vent. There's a number for technical support, but I think that'd just blow me away too. Looks like I'll need to HIRE a techie. Dang, double dang.