Hi, I'm fairly new too, and rather than introduce myself I just dived in and started posting replies, trying to be helpful. Then I had a major problem with my benefits, posted a problem, and everyone who replied was wonderful. Thanks. Since then I have noticed that people seem to write in and introduce themselves. I just wanted to say that it's a bit daunting, posting into a new group, i've never used a message board before and i dont really know what the rules are. I loooked around for some FAQ's on how to post, but couldnt find any (but I'm not a good looker any more). I think I have already trodden on toes and maybe, inadvertently caused offence, this is not something I want to do as I want this to be a place of safety and support - my own private place, with people who understand and dont need explanations. If someone could point out some FAQs for newbies I'd be grateful. I'm having a really bad time at the moment, so perhaps my perception of my message reception is a bit tilted. If so I apologise.